help.help_faq

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Getting Started

  • To Register an account on Wide linked:

    1. Click the “Register” icon on the top right of the page.
    2. Click “I am Employer”.
    3. Enter Your first Name and Last Name.
    4. Enter your email.
    5. Enter your password.
    6. Click on “Join” button.

    You can use your social media account (Facebook, Google+ or LinkedIn) for registration.

    You will receive a verification email to confirm your email account.

    1. Login with your email and password to complete your Profile.
    2. On the next page, you have to answer some questions
    3. How many Employees does your company have?
    4. Which department do you work in?
    5. What best describes your role at your company?
    6. Then Click on "Save & Continue" button.
    7. Create Security Question
    • Always confirm you are on the Wide Linked site before entering your password or answering the security question.
    • You will be asked for this security question whenever you log in to Wide Linked from a new computer and when resetting your password.
    • If you would also like to submit quotes to any project, you must create a separate freelancer account.

     


     

  • To Add a Payment Method:

    Go to the Accounts menu > Settings > Payment setting

    Wide linked using Paypal as payment gateway between you and your freelancer.

    • You have to add our Paypal email account
    • You Can Add your Value Adding Tax (VAT) in all invoices as option if it required.

    Note:

    • You have to add your payment Method before hiring a freelancer or approve the contract.

    • Please read Paypal Policu from the below link:

               https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#sending-money

     


     

  • Your account setting allows you to change your personal information.

    My Info

    This tab allows you to Add/change the following details:

    • The “Company Name” field: allows you to establish yourself as a company. Wide linked will use your company name rather than your first and last name if you fill this out. We use your company name or real name in your invoice details.
    • Secondary email:  You can also add a secondary email address. If you add a secondary email address, we’ll send communications to that address as well as your primary email address.

    My Team

    This tab allows you to Add / Change the following details:

    • You can Invite someone to be part of your team give the authority to communicate with freelancers.

    Payment Setting

    This tab allows you to Add / Change the following details:

    • Wide linked give the user to add the Paypal ID email account
    • You Can add your Value Adding Tax No on All invoices as Option.

    Notification Settings

    • You can view and control what types of emails we sent you here.

    Password and Security

    Set up and manage your security questions here. If you ever forget the answer of your question you can change them here.

    Delete Account:

    Completely delete your account from this page. This is only possible if you do not have any funds tied.

     


     

     

  • It’s free to post a project on wide linked. Freelancers pay a service fee (between 5%-10%) based on their membership subscription.

    Keep in mind that your freelancers consider the deduction fee when sending them proposals

    Wide linked deal with Paypal as payment gateway. You have to have a Paypal account to use widelinked.com.

    You are protected on wide linked, meaning you only pay for work that is done as part of your contract.

    • There is no cost to register an account or to post a project. 

    • The only fee you are responsible for is a 2.9% handling fee when paying an invoice.


     

Posting Projects

  • What do you need done?

    When you need work completed, post a project in our platform. Then freelancers can find you and you can interview them.

    To post your project:  go to Projects > Post a Project. And follow the steps:

    1. You have to select the type of the contract is it Online or In Site.
    2. Select one category from the menu.
    3. Then Select one subcategory. 
    4. Add a name to your project.
    5. Include all the important details freelancers need. 

    You can use the free project management templates to add as attached file for your post project.

    A few key items to consider:

    1. The scope of work. Include as many details as possible for potential freelancers to consider. What exactly do you need done?  Will the freelancer need to be skilled in any special technology or system?
    2. The project’s deadline. When does the work need to be done? Is this a one-time project or an ongoing relationship?
    3. Your budget. How much is this job worth to you? 
    4. As an option you can add an attached file for your project.
    5. You can Request a Cover letter from the freelancer.
    6. You can Ask questions to know if the freelancer can complete the project or not.

    What's fixed-rate?

    • Fixed-rate: Pay the freelancer as you receive the work per milestone.

     

  • When it comes posting a project on our platform, we have two basic rules — you have to hire and pay on our platform. 

    With that in mind, your project might  be deleted from our platform if any of these apply:

    • Commission Only 

    • Requires Unpaid Work: Any work provided has to be paid for. After hiring a Freelancer, you can ask for mock-ups, but you would have to pay for that work.

    • Involves Schoolwork. 

    • Need More Detail: Freelancers need to know what you’re looking for. Be as specific as possible. If we don’t have enough information to match you with a freelancer, or at least narrow down the results, we’ll ask you to provide a bit more detail.

    • Poor Chance of Success.

    • Potential Violation: You can’t post anything that violates another company’s or our Terms and Condition.

     

    Note:

           Payments have to be made through wide linked platform.


     

     

Hiring a Freelancer

  • When you're searching for freelancers, your primary focus should be on finding the right freelancer for your project. To help you do that, we provide several ways to filter your search results based on things such as the freelancer's hourly rate, skills, and feedback. These filters (and more) are available once you click on "Filtration" button

    To run a search:

    1. Go to Freelancers > Find Freelancers
    2. From here, search by Freelancer name.
    3. You can click on filtration button and start select your parameter.
    4. Once you finissh selection widelinked will filter all the candidate based on your selection.
    5. View the list of freelancers and invite the suitable one to your post project.
    6. The project invitation will send to the freelancer.
    7. The freelancer has authority to accept and send a proposal or decline your request.

     

  • To Review proposals:

    1. From your Dashboard Click on "View all" to see posted projects.
    2. Click on your project name.
    3. You will shift to your project control page
    4. Click on "REVIEW PROPOSALS" Tab.
    5. On each Proposal Click on "Procedure" Menue and click on View proposal.
    6. You can see Highlighted skills are match with your job posting.
    • View Proposal – See the freelancer proposal
    • Request For Contracte– Request from freelancer to prepare the contract
    • Reject Proposal – Reject the freelancer proposal .

    Want more proposals?

    In addition to the freelancers who’ve submitted proposals already,wide linked gives you a list of potential freelancer matches. Wide linked send invitation to all freelancer who match your project requirement. Review the suggestions and send an invitation to the ones you like. They’ll be notified of your interest and have the opportunity to respond with a proposal. 


     

  • To hire a freelancer:

    1. Click the “View all” in your dashboard.
    2. Click on the posted project.
    3. Click on “REVIEW PROPOSALS” Tab.
    4. From Procedure drop down menu click on “Request a Contract”
    5. The freelancer will be notified of your request and could take three actions:
      • It could accept the offer, and start prepare the contract.
      • It could decline your offer and withdraw their proposal.
      • It could message you to discuss alternative terms.
    6. The freelancer will fill the contract Based on Milestone.
    7. The freelancer will send the contract to you to Approve.

    Each time you submit an offer, the freelancer has five days to accept.

    You can confirm that your new contract is active by going to the My Jobs tab and check the list of Contracts.

    Change or Withdraw an Offer

    If you changed your mind after requesting a freelancer to create a contract, you can withdraw your request.


    Milestones: are a way to divide your project into a series of deadlines based on your needs. They break a larger contract into more manageable chunks of time, budget, and/or deliverables.

  • Steps to approve the Contract:

    1. View the contract from the freelancer.
    2. Check the list of the Milestones and the amount for each one.
    3. Click on Approved.
    4. You have to add the project start date.
    5. You will request to pay for the firest milestone. This amount will be saved in the safe.

    Steps To Reject the Contract:

    In case you change your mind and not intresting work with the freelancer you can reject the contract.

    1. In Project dashboard Click on Contract Name. Or click click on view all contracts link.
    2. From view all contract. Click on view contract button.
    3. From the contract page you can click on approve or reject contract.

    You have to add your Paypal email account befor approved any project.


     

Managing Your Project

  • Once you receive a proposal from any freelancer, the system will create a chatroom for your project.

    Chatroom is a text-based communication. You can chat with your freelancers, and team members in real time or have the conversation waiting for them when they come online.

    • The chatroom divides the groups into two categories, one for freelancer under interview the second one under contract category.
    • All your messages will be saved in the "room" that you have a conversation in.
    • Email notifications of messages are sent to the email account you have registered with widelinked.com by default.
    • You can attach files from your computer to upload in chatroom. Just click the paperclip icon in the message box to add.
    • Take notes directly in a personal notepad while chatting.

    You can add your team members in the chat to assist you to communicate with freelancer. (Adding team member from the adding people icon on the right top in the chatroom. From the dropdown menu you can select the name of the team member. You have to add the team member first in your account profile or from dashboard page to add your team members.


     

  • You can invite your team to assist you in the chatroom.

    Adding a team member in your team list:

    1. Click on Team Management on your dashboard.
    2. From” Add sub team”
    3. Click on “Add” button from the Sub team.
    4. Enter the email address and the full name along with category.
    5. There is an email will send to this member once accept the team member will have authority to join your project chatroom.

    Accept or reject request to join team:

    1. From “Request to join team”.
    2. Click on “List” button.
    3. You will see who is requesting to join your team.
    4. Click “Procedure” dropdown menu.
    5. You can Accept or reject the requesting.

     

  • Reports offer simple ways to know your project and payment activity on wide linked platform. They also help you see what your team members are working on currently.

    To find your reports:

    • Go to Reports link on the top of your page and choose the report that suits your needs. Reports are great for looking at your contracts in aggregate and tracking the project.
    • You must have at least one contract with us to get the information on your project.

    These are three various reports you'll have to choose from:

    1. Statement of Account – A billing summary that includes project name, Contract type or Freelancer name. You filter the report based once you select from to date with invoice reference numbers. Also you can print the invoices for each milestone.
    2. Project Status – You see the status for each project with each milestone title.
    3. Project Sheet – This report gives you the status for each milestone payment status.

     


     

Paying a Freelancer

  • Invoice section is a report tools to know which invoice is paid and which one is not.

    You can filter Your Reprot by:

    1. Project Name. Or
    2. Freelancer Name. Or
    3. Payment status.

    Steps To pay the invoice:

    1. Once you approved the contract. You will pay the firest milestone by using your paypal account to wide linked safe.
    2. The Payment of the first milestone will be the the amount + payment handling fee based on Paypal policy.
    3. The freelancer will work on your milestone and send to you the work as attached files in the chatroom.
    4. The freelancer once finish the milestone will request the payment.
    5. You will receive the request from the freelancer.
    6. You have two options pay or dispute.
    7. Once you click on release payment, the milestone amount witll transfer to your freelancer.
    8. You will receive an invice with milestone amount with handling fee charge based on paypal policy.

    In the Invoice section you can see which invoice paid or not.

     


     

  • It is your project communication dashboard. Each Project has one working sheet to see your project’s milestone the date, the amount and the status for the other milestones.

    From Working Sheet, you can do the following:

    1. Pay the milestone.
    2. Release the milestone payment.
    3. Dispute the freelancer invoice.
    4. Approve the new milestone.
    5. Reject the new milestone.
    6. Download files from freelancer
    7. Writing and sending a project Feedback to your freelancer.
    8. Cancel or End the Project 

    Steps to Access Working Sheet:

    1. From dashboard, click on your contract name.
    2. From “Procedure” dropdown menu, click on “Working Sheet”
    3. In working Sheet, you will see all milestones related to your project.

    Important Notes:

    • You will pay each milestone in advance once you are satisfied from the previous one and release the payment to the freelancer after finishing the activate milestone.
    • You have only 5 working days to release the payment to the freelancer or dispute after requesting the payment otherwise the payment will release to the freelancer direct.

     

  • Employers and freelancer can rate and send a feedback to each other once the project is finished or in case cancel the project.

    • You have to rate your freelancer and give a comment on his work.
    • You Cannot cancel or end a contract if there is no any pending payment.

    To Send a Feedback:

    1. Access to your project's contract.
    2. Click on Working Sheet.
    3. In Working Sheet Click on "End Contract" button.
    4. You have tow options End the project or Cancel the Project.
    5. For both options you have to rate your freelancer and write your feedback.
    6. Click on "Send" button to complete the process.

    Your rate is calculate based on the average feedback from each freelancer.

     

     

Frequently Asking Questions

  • We will use this page to reply to all your frequently questions or any request to improve our platform

Disputes

  • Dispute is always come once the freelancer request the payment from your Employer. Widelinked gives the employer 5 days from date of requesting the payment on finished milestone to release the payment or dipute on this invoice.

    To dispute with Freelancer:

    1. Your freelancer will request to release the payment for the finished milestone.
    2. You have two options to release the payment or dispute on the invoice.
    3. Click on dispute.
    4. The freelancer will receive a notification on your dispute.
    5. You can solve the issue between you and your freelancer.
    6. In case there is no any solution you can rase the dispute to widelinked. We will take 3 to 5 working days to review your dispute and take action
    7. If you have the right to dispute compared to the freelancer work, we will refund the milestone amount to you.
    8. If the freelancer has the right to dispute comapred to your employer, we will release the milestone amount to you.
    9. You can complete the project or end it.

    Getting Started

    • To register an account on Wide linked:

      1. Click on Register.
      2. Click on “I am Freelancer” button.
      3. Enter your first Name
      4. Enter your last Name
      5. Enter your email address.
      6. Enter a password.

             Note: Your password should be 8 characters contains Number and letters

      1. Click on join.

      Note: You can use linked in or Facebook or Google + to register in Wide linked platform.

      Once you click “Join” button you will receive an email to verify your email address to complete the registration.

       


       

    • To complete your Profile after you are verifying your email address:

      1. You have to select between two main categories Engineering or Management.
      2. Select one category from the group of categories depending on your graduate certificate.
      3. Add your subcategories from group of subcategories.

      Note: You have up to 5 subcategories to added to your profile as main title of your services to your client.

      1. Add type of your work.

      Note: Select types of work in which you have expertise. This will help us better suggest projects that fit your interest.

      1. Add your skills.

      Note: Clients like to see the top what skills you offer clients. Choose only the most relevant skills related to your category.

      1. Select your experience level

      You have 3 types of experience levels:

      • Entry Level =>       Just starting your freelance business.
      • Intermediate=>     Moderate professional experience in your field.
      • Expert =>               Extensive experience completing complex projects.
      1. Click on “Save & Continue” button.
      2. You have to add photos to improve your profile front of your clients.
      3. Choose title for your profile. Ex: Mobile and Web Developer.
      4. Write a professional overview to reflect your capability front of your clients.
      5. Select the contract type. You have 3 types of contracts:
        • Online:      You can only apply and receiving “online” projects related to your category.
        • In Site:       You can only apply and receiving “In Site” projects related to your category.
        • Both:         You can apply and receiving “online” or / and “In site” projects related to your categories.

                     Note:        You can change the type of the contract any time in your account

      1. Add your Education and upload your certificate.

                    Note:          Your account will be approved if your select category and experience match with your upload certificate.

      1. Add employment History.
      2. Select your English proficiency.
      3. Add your hourly rate.
      4. Add your phone number.
      5. Click on “Submit” Button.
      6. You have to select a security question and the answer then click on approved.

      You have to select the membership to complete your profile. 


      Wide linked need at least 48 hours to view and approved your profile, you will receive anemail of approved confirmation from wide linked's team.


       

       

    • There is no cost to use widelinked.com as a freelancer.

      However, there are a few areas where payment would be required.

      • Job fee: Deduction fee will be taken out of any payment you receive when completing a milestone. The fee varies based on your membership plan:

      Free

      Pro

      Pro +

      Companies

      10.0%

      9.0%

      7.5%

      5.0%

       

      • Memberships: Having a yearly or monthly membership comes with several advantages, including a lower job fee at certain levels.
      • Bids: Number of Bids / Month are fixed based on the membership plan as following:

      Free

      Pro

      Pro +

      Companies

      25

      35

      55

      75


      NOTE:

      • Membership purchase are non-transferable and non-refundable.
      • If you start a new project the deduction fee based on the existing membership plan.

       

    • You can build your personal or compnay portfolio to reflect your capability front of your employer and wining projects.

      To Edit your Portfolio:

      1. In Dashboard click on "PORTFOLIOS" under your profile.
      2. Services – a list of services you offer to potential employers.
      3. Portfolio – samples of your previous projects.
      4. Skills- Add more skills related to your specialist
      5. Employment History – Add your previous employments.
      6. Adding Team – This section available only for paid membership plan
      7. Other Details – Such as Avialability and Language.

      Notes:

      • All Data You Added in your Portfolio can be edit any time.
      • You can increase your services if you upgrade your membership plan from free to Pro or Pro+ or Companies up to 5 different categories this can give you up to 25 different services for your employers.

       

    • To Add a Payment Method:

      Go to the Accounts menu > Settings > Payment setting

      Wide linked using Paypal as payment gateway between to receive your payment from your employer.

      • You have to add our Paypal email account
      • You Can Add your Value Adding Tax (VAT) in all invoices as option if it required.

      To add your Paypal ID:

      1. Create a personal account in Paypal.
      2. Click on Account setting in your dashboard.
      3. Click on Payment setting.
      4. Add your Paypal ID (email)

      Notes:

      • You have to add your payment Method before sending applying and sending proposal to any post project.

      • Please read the Paypal Policy from the below link:

                 https://www.paypal.com/us/webapps/mpp/ua/useragreement-full#sending-money

       

    • You can invite your team to assist you in your project

      Adding an existing team member in your team list:

      • Adding team is an option for the paid membership plan
      1. Click on Team Management on your dashboard. You can add an existing team or a sub team
      2. From” Existing Team”
      3. Add the existing freelancer ID, full name and the category.
      4. Click "Invite" Button.
      5. There is an email will send to this member once accept the team member will have authority to join your team list. You assign to this member any milestone for your project to work.

      Accept or reject request to join team:

      1. If any freelancer send an invitation to you to join the team, you will receive an email to request to aacept the invitation.
      2. Click on "Accept" button.
      3. Once you accept the invitation, you can involve with account owner for any project.
      4. you can switch between your account  or entring other team account in working sheet.

      Notes:

      • You can Accept or reject the Invitation.
      • You can join upto two team only.

      Adding a sub team member in your team list:

      • Adding team is an option for the paid membership plan
      1. Click on Team Management on your dashboard. You can add an existing team or a sub team
      2. From”sub Team”
      3. Add the sub team email , Full name, role and the category.
      4. Click "Add" Button.
      5. There is an email will send to this member once accept the team member will have authority to join your team list. You assign to this member any milestone for your project to work.

      Notes:

      • There are two options under the role for your sub-team. One is co-worker you can assian a milestone to completed for your project.The second option is communication to give your sub-team an authority to contact your employer and coordinate with your team.
      • You do not need to involve all your team members in all projects. You can choose one or all of them.
      • You have the right to a joint in the only two teams.

       

    Project Sources

    • To search the site for jobs:

      1. Log into your freelance account.
      2. Find the “Find projects” search bar at the top of the dashboard.
      3. Search using whatever key words you’d like.
      4. Click on apply filtration to get result
      5. Review your result as-is, OR,
      6. Refine your search using the filtration button.

      Note:

      • It’s best to at least choose a category.

      Tips for searching:

      • Check your spelling.
      • Narrow your search using filters.

      Saving your search Projects:

      1. After using filtration, you will find a list of post projects related to your category read the post project carefully and click on “Save” button the project will shift direct to your save project list in your dashboard.
      2. You can click on “Apply” button direct to prepare a proposal for this project.
      3. If you do not like any of the project in the list you can click on “Dislike” button to remove this project from the list.

       

    • From time to time you’ll receive an invitation by an employer. It’s purely optional to respond to an invite.

      We notify you via email and by the “Invitations” page on your dashboard whenever you’re invited to aproject.

      Checking your invites via the dashboard:

      1. Log into your freelancer account.
      2. Click on “Invitation” in your dashboard.
      3. You will find the invitation project from the employer.
      4. If you’ve been invited to one or more projects, you’ll see an number next to the “Invitations”.

      Declining an invitation:

      1. Log into your freelancer account.
      2. Find the “Invitation” in your dashboard.
      3. Click “Decline”.

      Notes:

      • If you change your mind after declining an invitation, you can still submit a proposal as normal.
      • If you decline an invitation, the employer will be notified via email.
      • Employers can see when you view, accept, decline an invitation.

       

    • Project matches are notices of new Projects that match your profile. You can view them from your dashboard under the “Project Matches” tile.

      Checking your Project matches via the dashboard:

      1. Log into your freelancer account.
      2. Click on “Project Matches” under Project Source in your dashboard.
      3. If you’ve been invited to one or more Projects, you’ll see an number next to the “Project Matches” button.
      4. Click on the “Project Matches” link to actually view your “Project Matches” page.

      Notes:

      • You will receive the matches if your category and skills match the category and skills listed by the employer in the Project posting.
      • Project matches are accessible for 30 days, but you can delete a Project match at any time.

      Unsubscribing from Project match emails:

      1. Log into your freelancer account.
      2. Click “Account setting” from your dashboard.
      3. Click the “Email Settings” section on the left sidebar.
      4. Uncheck “Project Matches”.

       

    • Applying for a Project:

      1. Log into your freelancer account.
      2. View a Project posting.
      3. Click the “Apply” button.
      4. It will shift you to project details.
      5. Click “Submit a proposal” button.
      6. You will shift to a proposal page. Each proposal will consume one bid from your total bids.
      7. Adding Bid value. Wide linked give you the calculation based on your membership project deducting fee.
      8. If the employer requests a cover sheet you have to fill the covering sheet.
      9. List the scope of work in “Scope of Work” area this will give the employer the confidence to work with you.
      10. If the employer sends any question you have to answer these questions.
      11. You can upload files to your employer. We recommended to use our free project management template.
      12. Click on “Submit A Proposal” button to send your proposal to your employer.

       

    • Understanding Proposal statuses:

      Status

      Definition

      Apply

       You can apply for the Project. If you’ve been invited to apply, “You’re invited.”

      Interview

       The employer review your proposal and your scope of work.

      Declined

       Employer will decline your proposal in case your proposal not match the  project’s requirement.

      Request a Contract

       Once the employer accepts your proposal and interview your work, the employer will request to prepare the project contract.

      Prepare a Contract

       You will be allowed to prepare a contract for the project if your employer request it from you.

      Approved / Declined

       The employer will be approved or declined your contract based on the list of the milestones and the amount of each one.

      Start a Contract

       The employer once approved your contract, the first milestone will be deducted from the employer account and saved in the safe till you finish it.


      Notes:

      • If your membership plan under Pro, Pro + or Companies you can add your team’s milestone in the contract.
      • Add details for each milestone to reflect the work you will do for your employer.
      • For more details on preparing contract, click on Preparing contract in Help section.

       

    Understanding Contract

    • Once you submit a proposal for any femmployer, the system will create a chatroom for your project.

      Chatroom is a text-based communication. You can chat with your femployers, and team members in real time or have the conversation waiting for them when they come online.

      • The chatroom divides the groups into two categories, one for employer under interview the second one under contract category.
      • All your messages will be saved in the "room" that you have a conversation in.
      • Email notifications of messages are sent to the email account you have registered with widelinked.com by default.
      • You can attach files from your computer to upload in chatroom. Just click the paperclip icon in the message box to add.
      • Take notes directly in a personal notepad while chatting.

      You can add your team members in the chat to assist you to communicate with employer (Adding team member from the adding people icon on the right top in the chatroom this is for Pro, Pro+ and companies membership only). From the dropdown menu you can select the name of the team member. You have to add the team member first in your account profile or from dashboard page to add your team members.


       

    • The contract you send to your employer tells us how to bill your employer. It also sets the scope and establishes timelines. It’s the key to beginning a project successfully.

      Submitting a contract:

      1. Once your employer agrees with you on all points, the employer will request to create a contract.
      2. You will receive an email of requesting a contract from your employer.
      3. Sign in your account.
      4. From project sources in your dashboard you will receive a notification to create a contract for the certain project.
      5. You will shift to create contract page.
      6. Click on Add Milestone button.
      7. A Popup page for each milestone contain the milestone title, Milestone description, the date, and the value of this milestone.
      8. Keep adding all milestone for the project.
      9. If your membership is Pro or Pro+ or Companies and you add your team members in your account, you can assign a milestone to them. They will receive a notification for new team contract in them dashboard under project sources. You are not able to submit the contract till they accept the assigned milestone.
      10. You can add additional information for employer to let the employer understand how the project will go.
      11. Click submit button.

      Widelinked.com is using one type of contract which is milestone methodology “Fixed-Priced (completed milestones)” You set up milestones. Each Milestone has a value and a due date.  You invoice for a milestone once it’s finished.

      Once you submit your contract the employer will check the contract details and click on approve. Once the employer approves the contract you will receive a notification of starting a project. You can communicate with your project from working sheet.


      Working sheet is your project dashboard to add new milestone, request payment or even dispute on your employer.

    • It is your project communication dashboard. Each Project has one working sheet to see your project’s milestone the date, the amount and the status for the other milestones.

      From Working Sheet, you can do the following:

      1. Request the payment once you finish the milestone.
      2. Dispute on employer dispute invoice.
      3. Adding new milestone.
      4. Edit the milestone.
      5. Download files from employer
      6. Writing and sending a project Feedback to your Employer
      7. End the Project 

      Steps to Access Working Sheet:

      1. From dashboard, click on your contract name.
      2. From “Procedure” dropdown menu, click on “Working Sheet”
      3. In working Sheet, you will see all milestones related to your project.

      Important Notes:

      • You will request the payment from your employer once you finish the project and approved from your employer.
      • In case your employer does not release the payment within 5 dys from date of requesting, widelinked will transfer the milestone amount to your paypal account.

       

    • Employers and freelancer can rate and send a feedback to each other once the project is finished or in case cancel the project.

      • You have to rate your Employer and give a comment on his deal.
      • You Cannot cancel or end a contract if there is no any pending payment.

      To Send a Feedback:

      1. Access to your project's contract.
      2. Click on Working Sheet.
      3. In Working Sheet Click on "End Contract" button.
      4. You have tow options End the project or Cancel the Project.
      5. For both options you have to rate your freelancer and write your feedback.
      6. Click on "Send" button to complete the process.

      Your rate is calculate based on the average feedback from each freelancer.

       

    Understanding Reports and Invoices

    • Reports offer simple ways to know your project and payment activity on wide linked platform. They also help you see what your team members are working on currently.

      To find your reports:

      • Go to Reports link on the top of your page and choose the report that suits your needs. Reports are great for looking at your contracts in aggregate and tracking the project.
      • You must have at least one contract with us to get the information on your project.

      These are three various reports you'll have to choose from:

      1. Statement of Account – A billing summary that includes project name, Contract type or Freelancer name. You filter the report based once you select from to date with invoice reference numbers. Also you can print the invoices for each milestone.
      2. Project Status – You see the status for each project with each milestone title.
      3. Project Sheet – This report gives you the status for each milestone payment status.

       

    • Invoice section is a report tools to know which invoice is paid and which one is not.

      You can filter Your Reprot by:

      1. Project Name. Or
      2. Employer Name. Or
      3. Payment status.

      Steps To get the invoice:

      1. Once you finish the ongoing milestone and send the document to your employer you can click on request payment in working sheet.
      2. Once your employer approved to release the payment on finished milestone. You will receive an invoice from widelinked for each milestone.
      3. The Payment of the milestone will be the the amount + payment handling fee based on Paypal charge after deducting widelinked fee based on your membership plan.
      4. You can download the invoice as pdf file or print it.

       

    Getting Paid

    • Steps To get paid:

      1. Once your employer release the payment for the finished milestone, you will receive an invoice contain the amount of the milestone and the deduction fee based on your membership plan. 
      2. Widelinked system will release the payment to you every Friday.
      3. The transaction fee based on paypal transaction time which is from 5 to 7 working days.
      4. The freelancer once finish the milestone will request the payment.
      5. In case the employer did not release your payment within 5 days or did not dispute on your request widelinked will release your milestone payment direct.
      6. In case of pay the milestone the money will transfer to your paypal account.
      7. You will receive an invice with milestone amount after widelinked deduction fee which is based on your membership plan.
      8. Besure your paypal email ID is correct in payment setting in your profile.

       

    Disputes

    • Dispute is always come once the freelancer request the payment from your Employer. Widelinked gives your employer 5 days from date of requesting the payment on finished milestone to release the payment or dipute on this invoice.

      To dispute with employers:

      1. Your employer will click on dispute the invoice.
      2. In this case you and your employer can discuss about the issue and solve it between each other.
      3. If you found there is an issue and you cannot solve the problem between you and youe employer, you can click on dispute in project's working sheet.
      4. In this case we as widelinked team will take care of your dispute and check the work and the conversation between you and your employer.
      5. Widelinked will take 3 to 5 working days to check your request.
      6. If the employer has the right to dispute compared to the ifreelancer work, we will refund the milestone amount to the employer.
      7. If the freelancer has the right to dispute comapred to your employer, we will release the milestone amount to you.
      8. You can complete the project or end the project.

       

    Frequently Asking Questions

    • We will using this page to answer all your frequently questions